Privacy Policy — How 88cb Collects, Uses, and Protects Your Personal Data

This Privacy Policy ("Policy") is published by 88cb ("we", "us", "our", "the Platform"), the operator of the online casino and sports betting platform accessible at https://88cb.biz ("the Website"). This Policy describes in detail how 88cb collects, uses, stores, discloses, and otherwise processes personal information relating to players, visitors, and any other individuals who interact with the 88cb Website ("you", "your").

88cb is committed to protecting the privacy and personal data of all users of its platform, with particular care taken in respect of players based in Bangladesh. We operate under principles of data minimisation, purpose limitation, transparency, and security — all of which are described in this Policy.

By accessing or using the 88cb Website, registering a player account, making a deposit, or otherwise engaging with our services, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection, use, and processing of your personal data as described herein.

This Policy applies to all personal data collected through the Website, our mobile platform, live chat support channels, email correspondence, and any other interaction you have with 88cb. It does not apply to third-party websites or services that may be linked from our platform — each of those services operates under its own privacy terms.

88cb collects personal information through a number of channels. The categories of data we collect, and the contexts in which we collect them, are described below.

When you register an account, complete identity verification, contact our support team, or participate in promotions, you may provide us with the following categories of personal information:

• Identity Data: Your full legal name, date of birth, gender, and National Identity Card (NID) number or passport number (required for KYC verification).
• Contact Data: Your email address, mobile phone number, and residential address in Bangladesh (including city — for example, Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, or Mymensingh).
• Account Data: Your chosen username, account preferences, communication preferences, and any security settings you configure.
• Financial Data: Your bKash or Nagad mobile wallet number, Rocket or Upay account reference, or bank account details (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank) used for deposits and withdrawals. Note: 88cb does not store raw wallet PINs or full bank card numbers — these are processed exclusively through our payment partners' secure APIs.
• Communications Data: Records of correspondence you send to our support team via live chat, email, or any other channel, including the content of your messages and associated metadata.
• Verification Documents: Copies of government-issued identification documents, selfies, or other supporting documents submitted during the KYC (Know Your Customer) verification process.

When you access the 88cb Website, certain technical information is collected automatically by our systems and third-party analytics tools:

• Device and Technical Data: Your IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
• Usage Data: Pages visited, time spent on each page, click patterns, game history, bet history, session duration, login timestamps, and navigation paths through the Website.
• Location Data: General geographic location derived from your IP address (country and city level). We do not collect precise GPS location data.
• Cookie and Tracking Data: Information collected through cookies and similar tracking technologies, as described in Section 6 of this Policy.

In certain circumstances, 88cb may receive personal information about you from third-party sources, including:

• Payment Providers: Transaction confirmations, payment status updates, and fraud-screening signals from bKash, Nagad, Rocket, Upay, and our banking partners.
• Identity Verification Services: Results from KYC and anti-money-laundering (AML) checks performed through third-party verification providers.
• Game Providers: Aggregated game session data and technical logs from providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, used for dispute resolution and platform integrity purposes.
• Fraud Prevention Partners: Risk signals and flagged account indicators from fraud detection services, used to protect the platform and its players.

88cb uses the personal information it collects for clearly defined purposes. We do not use your data for any purpose that is incompatible with the purposes stated below without first obtaining your explicit consent or as otherwise required by law.

88cb will only send you direct marketing communications — including promotional emails, SMS notifications about bonuses, and in-platform messages regarding offers — where you have provided your explicit consent to receive such communications during registration or through your account settings. You may withdraw your marketing consent at any time by updating your communication preferences in your account dashboard or by contacting support at [email protected]. Withdrawal of marketing consent does not affect the lawfulness of processing carried out before the withdrawal.

88cb processes your personal data on the following legal bases, depending on the specific processing activity:

• Contractual Necessity: Processing that is necessary to perform our contract with you — including operating your account, processing deposits and withdrawals, and delivering gaming services — is carried out on the basis that it is necessary for the performance of that contract.
• Legal Obligation: Processing required to comply with applicable legal obligations — including KYC/AML verification, age verification, and responding to lawful regulatory or law enforcement requests — is carried out on the basis of legal obligation.
• Legitimate Interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and internal analytics is carried out on the basis of 88cb's legitimate interests, provided those interests are not overridden by your fundamental rights and interests.
• Consent: Processing for direct marketing communications and non-essential cookies is carried out on the basis of your freely given, specific, informed, and unambiguous consent. You may withdraw this consent at any time.

88cb does not sell your personal data. We share your personal information only in the limited circumstances described below, and always subject to appropriate data protection safeguards.

To process your deposits and withdrawals, 88cb shares the minimum necessary financial and identity data with our payment partners, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and Islami Bank. These partners process your data solely for the purpose of completing your requested transaction and are bound by their own regulatory and data protection obligations.

When you play casino games or live dealer games on the 88cb platform, certain technical session data (such as player ID, session token, bet amounts, and game results) is shared with the relevant game provider — such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi — for the purpose of delivering the game, resolving technical disputes, and auditing game integrity. Game providers do not receive your full name, address, or payment details unless specifically required for regulatory purposes.

88cb works with third-party KYC and AML service providers to verify the identity of players and to screen accounts against relevant watchlists. The identity documents and information you submit during verification may be processed by these service providers acting as data processors on 88cb's behalf, strictly for the purpose of completing the verification check.

88cb may disclose your personal data to courts, law enforcement agencies, regulatory authorities, or other government bodies where required to do so by applicable law, court order, or in connection with the investigation and prevention of fraud, money laundering, or other serious criminal activity. 88cb will, where legally permissible, notify you of such a disclosure request.

In the event that 88cb undergoes a merger, acquisition, restructuring, or sale of all or substantially all of its assets, your personal data may be transferred to the relevant successor entity as part of that transaction. You will be notified of any such transfer and the privacy terms that will apply to your data following the transaction.

Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device on subsequent visits and to store information about your preferences and activity. The 88cb Website uses cookies and similar technologies (including web beacons and local storage objects) to operate the platform, remember your preferences, and analyse usage patterns.

• Strictly Necessary Cookies: These cookies are essential for the 88cb platform to function. They include session authentication cookies, security tokens, and cookies that remember your language preference. These cookies cannot be disabled without significantly impairing your ability to use the platform.
• Functional Cookies: These cookies remember choices you make — such as your preferred payment method, display settings, or notification preferences — to provide a more personalised experience on return visits.
• Analytics Cookies: These cookies collect anonymised information about how visitors use the 88cb Website, including which pages are most visited, how long sessions last, and where users navigate from. This information is used in aggregate form to improve the platform. These cookies are activated only with your consent.
• Marketing Cookies: Where you have consented to receive marketing communications, certain cookies may be used to track the effectiveness of promotional campaigns and to tailor offers to your interests. You may withdraw consent for marketing cookies at any time.

You can control and manage cookies through your browser settings. Most modern browsers allow you to view, block, or delete cookies. Please note that disabling strictly necessary cookies may prevent you from accessing certain features of the 88cb platform, including the ability to log in to your account. Instructions for managing cookies in commonly used browsers are available through the browser's help documentation.

88cb implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security framework includes the following safeguards:

• SSL/TLS Encryption: All data transmissions between your browser or app and the 88cb platform are encrypted using SSL/TLS protocols, ensuring that your data cannot be intercepted in transit.
• Secure Payment Processing: Financial data — including mobile wallet numbers and bank account details — is processed through the encrypted APIs of our payment partners. 88cb does not store raw payment credentials on its own servers.
• Access Controls: Access to personal data within 88cb's internal systems is restricted on a strict need-to-know basis. Staff members are granted access only to the data required to perform their specific job functions.
• Two-Factor Authentication: 88cb offers two-factor authentication (2FA) for player accounts to provide an additional layer of security against unauthorised login attempts.
• Penetration Testing and Audits: The 88cb platform undergoes regular security assessments, including penetration testing and vulnerability scanning, to identify and remediate potential security weaknesses.
• Data Breach Response: In the event of a personal data breach that poses a risk to affected individuals, 88cb will notify affected players without undue delay and will take immediate steps to contain and remediate the breach.

88cb retains your personal data for the period necessary to fulfil the purposes for which it was collected, subject to applicable legal retention obligations. Our standard retention periods are as follows:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to any individual. Where legal proceedings are ongoing or anticipated, data relevant to those proceedings may be retained for a longer period until the matter is concluded.

As an individual whose personal data is processed by 88cb, you hold the following rights in respect of your data. To exercise any of these rights, contact our support team at [email protected] with a clear description of your request. 88cb will respond within 14 business days.

• Right of Access: You have the right to request a copy of all personal data that 88cb holds about you, along with information about the purposes for which it is processed and the categories of data involved.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
• Right to Erasure ("Right to Be Forgotten"): In certain circumstances, you have the right to request the deletion of your personal data — for example, where the data is no longer necessary for the purpose for which it was collected, or where you have withdrawn consent and no other legal basis applies. This right is subject to 88cb's legal obligations, including mandatory KYC/AML record-keeping requirements.
• Right to Restriction of Processing: You may request that 88cb restricts the processing of your personal data in certain circumstances, such as while the accuracy of the data is being contested.
• Right to Data Portability: Where processing is based on your consent or on a contract with you, and is carried out by automated means, you have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data where that processing is carried out on the basis of legitimate interests, including profiling. You may also object to direct marketing at any time, in which case 88cb will immediately cease sending you marketing communications.
• Rights Related to Automated Decision-Making: Where 88cb makes decisions about you using solely automated processing that have a significant effect on you (such as automated account suspension for suspected fraud), you have the right to request human review of that decision.

The 88cb platform is strictly for adults aged 21 years and above. 21+ 88cb does not knowingly collect, use, or retain personal data from any individual under the age of 21. If we discover that personal data has been collected from a person under 21 — whether through registration, payment activity, or any other means — we will immediately suspend the associated account, delete or anonymise the personal data collected, and take appropriate follow-up action.

If you are a parent or guardian and have reason to believe that a minor in your care has created an 88cb account or submitted personal data through our platform, please contact us immediately at [email protected] so that we can investigate and take corrective action. 88cb cooperates fully with parents, guardians, and relevant authorities in all matters concerning underage access to gambling platforms.

We strongly recommend that parents and guardians use parental control software and tools to prevent minors from accessing online gambling platforms, including 88cb. For more guidance on responsible gaming and protecting minors, please visit our Responsible Gaming page.

88cb reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, the services we offer, or applicable legal requirements. When material changes are made to this Policy, we will post the updated version on this page with a revised "Last Updated" date and may notify registered players by email.

Your continued use of the 88cb platform after any such update constitutes your acceptance of the revised Privacy Policy. If you do not agree with any change to this Policy, you should discontinue your use of the platform and contact our support team to request account closure.

We encourage you to review this Privacy Policy periodically so that you remain informed about how 88cb is protecting your personal data. The most current version of this Policy will always be available at https://88cb.biz/privacy-policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 88cb processes your personal data, please contact our support team using the details below. Our team is available 24 hours a day, 7 days a week, and responds exclusively in English.

Email: [email protected]
Support Hours: 24/7
Time Zone: Bangladesh Standard Time (BST, UTC+6)
Response Time: Within 14 business days for data rights requests; within 24 hours for general support enquiries.

When contacting us about a data rights request, please use the subject line "Data Rights Request — [Your Username]" and include your registered email address and a clear description of your request. We may need to verify your identity before we can action your request.